01 · Service fees and import taxes
International parcel service prices include all import taxes for the selected service. Pickup within Thailand is shown separately.
International parcel service conditions
Read before booking to prepare your parcels and choose the right service.
02 · Dimensional-weight waiver
For Delifresh customers shipping to the EU or UK, all three conditions must be met: longest side at most 100 cm; width + length + height at most 180 cm; and (width × length × height) / 6,000 at most 30. Ask our team to review parcels outside these limits before paying.
03 · Parcel weight and dimensions
Enter the weight and dimensions of every parcel. We weigh and measure parcels at the warehouse. If the information differs, our team will ask you to confirm the charges before export.
04 · Pickup throughout Thailand
Pickup is charged separately in the same currency as international shipping. Provide your pickup address, phone number and whether you have a printer. All prices are currently samples; our team will confirm actual rates before real payments open.
05 · Preparing your parcels
Pack items for international transport and mark each box with room # followed by your Shopify order number. If you are unsure whether an item can be sent, contact our team before booking.
06 · Cashback is a discount coupon
Receive 10% Cashback when paying international parcel service fees through an eligible bank-transfer method. Cashback is a discount coupon, not a cash refund. Coupon details are emailed after the order starts processing.
07 · Singapore service
Today-to-tomorrow delivery follows the parcel acceptance schedule and service conditions confirmed by our team. Check cutoff times before sending. The EU/UK dimensional-weight waiver does not apply to Singapore.
Questions? The Delifresh team is here to help
Ask about items, conditions or pickup arrangements.