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DELIFRESH PARCELSend parcels from Thailand
As low as
Send parcels from Thailand
to United Kingdom
As low as—GBP/kg
Exclusively for Delifresh customers
No dimensional-weight charges*
All import taxes includedParcel tracking includedEvery box is insuredQuick replies · Mon–Sat, 9am–midnight (Thailand time)
Check prices and book →Offline
Instant shipping quote
Choose a destination and weight. Your quote updates instantly.
United Kingdom
Calculate and book your parcel shipment
Add each parcel’s details, then choose how it gets to our warehouse.
| Parcel weight (kg) | Shipping (GBP) | Average per kg (GBP) |
|---|
No volumetric-weight charge when all 3 conditions are met
For Delifresh customers shipping to the EU and UK
- 01The longest side must be no more than 100 centimetres
- 02Width + length + height must total no more than 180 centimetres
- 03Width × length × height, divided by 6,000, must be no more than 30. Measure every side in centimetres.
DELIFRESH PARCEL
International parcel shipping is easier than you think
From your first quote to your tracking number, our team guides every step.
- 01
Enter each parcel’s weight
Weigh and enter each box separately to check its shipping price.
- 02
Add an address for each parcel
Enter the recipient’s details or choose from your address book.
- 03
Accept terms and pay
Review the total, accept the terms and pay through Shopify.
- 04
Receive warehouse details by email
Check your email and write your order number on every box.
- 05
Send or bring parcels to our warehouse
Send with any carrier, or drop your parcels off yourself.
- 06
Optional home pickup
An alternative: nationwide pickup in Thailand, for an extra fee.
- 07
Our team checks your parcels
Our team checks the weight and prepares your parcels for export.
- 08
Export and receive tracking
Receive your tracking number and follow your parcels’ journey.
Frequently asked questions
Read full conditions →Check accepted items, parcel preparation and key conditions before booking.
Which foods can normally be shipped?
- Foods without pork, chicken, beef, egg or milk ingredients.
- Shelf-stable foods that do not need refrigeration or temperature control.
- Remaining shelf life from the export date: more than 45 days for the EU/UK, or more than 15 days for Singapore.
- Food supplements without cactus ingredients.
Acceptance depends on the product, its ingredients and the destination’s import requirements. If you are unsure, send the details to our team before shipping.
Which items can be shipped without insurance or claims cover?
- Foods containing pork, chicken, beef, egg or milk, subject to import and document checks.
- Short-life foods, such as items expiring in 7–10 days. We recommend more than 45 days of shelf life for the EU/UK, or more than 15 days for Singapore.
- Cactus-containing supplements, subject to prior legal checks.
- Fragile items: glassware, plates, bowls, ceramics, pottery, rice crackers and crispy snacks.
Only legally permitted items accepted by the carrier can be shipped. These categories have no insurance or claims cover in any circumstances. The sender accepts transport and customs risks, including detention, seizure or destruction.
Allow time for transport and consumption after delivery. Delifresh is not responsible for the loss or value of short-life foods that arrive expired or nearly expired. No claim can be made.
Can I ship items with batteries?
Battery-powered items and batteries are not normally accepted. To request a review, obtain an MSDS from the seller or manufacturer so our team can submit it to the airline.
An MSDS does not guarantee acceptance. Airline review and approval are required each time. Without the documents, Delifresh may cancel the item without prior notice. Approved items must also meet the applicable packaging and labelling requirements.
Which items are strictly prohibited?
- One-of-a-kind, exceptionally rare or collectible items.
- High-value goods such as gold and precious stones.
- Cash and bearer instruments that can be redeemed or used by whoever holds them.
- Cannabis, hemp and related products.
- Goods prohibited by Thai export laws or the destination’s import laws.
Are import taxes included in the price?
EU and UK: shipping prices include all import taxes. Optional collection within Thailand is charged separately and shown in the service summary.
Singapore: qualifying air shipments with a combined cost of goods, insurance and freight (CIF) of SGD 400 or less generally qualify for import GST relief. The threshold is not based on the goods’ value alone and does not cover dutiable goods such as alcohol and tobacco. GST and related charges may apply above the threshold or where the relief conditions are not met.
Where should I send my parcels?
After payment, you will receive an email with our warehouse address. Clearly write # followed by your order number on every box so our team can identify and check it in correctly.
Can you collect my parcel if I do not have a printer?
Yes. Choose collection and select that you do not have a printer. Our team will contact you to arrange collection and provide a parcel number for you to write on the box.
Is the 10% Cashback promotion a cash refund?
No. You receive a discount coupon for your next order when you pay international parcel service fees through an eligible bank-transfer method.
Questions? The Delifresh team is here to help
Ask about items, conditions or pickup arrangements.
